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Continuous ping and latency monitoring

Moving Beyond Traditional Ping Monitoring

Traditional ping monitoring leaves blind spots and can even cause false alerts. NetSense NMS now introduces a continuous, lightweight ping engine—delivering real-time insight, detailed metrics, and scalable performance built right in.

New Features
Product
Fri Oct 03 2025
Partial PON Down to detect multiple ONTs(ONUs) Down because of fiber issues

Detecting Partial PON Port Failures Before Customers Call

Partial PON Port Down detection is now available in NetSense NMS. This new feature alerts you when multiple ONUs on a PON port go offline due to fiber issues—while the port itself is still reported as up. By distinguishing between customer-side power losses and real network-side problems, operators can act faster, improve troubleshooting, and deliver a better customer experience.

New Features
Product
Sat Aug 30 2025
NetSense New Live Network and OLT Dashboards

Dashboards Are for Decisions, Not Decoration

We redesigned the NetSense Live Dashboard with a bold move: split OLTs and Switches into their own views and stripped away the noise. The result? A faster, clearer way to spot what matters — without digging.

Product
New Features
Tue Jul 22 2025
NetSense Syslog integration

New Feature: Syslog Integration in NetSense NMS

NetSense NMS now includes Syslog integration, bringing centralized log management directly into your network monitoring workflow. Correlate network events with system logs for faster troubleshooting and complete visibility. Features include advanced search capabilities, visual message analysis, and real-time log streaming - all from a unified interface.

Product
New Features
Sat Jun 14 2025
SaaS-based network monitoring for ISP PON/FTTx operators.

Your OLTs Need a Break - Put Monitoring in the Cloud

Self-hosting NMS boxes ties up CapEx and staff time just when PON and FTTx traffic is exploding. Netsense NMS flips the model: a private, operator-grade SaaS cloud that auto-discovers OLTs/ONTs, scales on demand and slashes MTTR. Your NOC focuses on customers, not servers.

Product
Sat Jun 14 2025
carrier‑grade visibility-without carrier‑grade price tags.

How NetSense Was Born: From Customer Pain Points to Market Solution

Discover how NetSense NMS was born from real-world challenges faced by Excitel Broadband's FTTH migration and Extreme Labs' IX network operations. Learn why we built a multi-vendor, scalable network monitoring solution when existing tools couldn't handle thousands of OLTs and millions of ONUs across diverse network infrastructures.

Product
Thu May 22 2025