Most NMS tools are blind to the last mile. NetSense isn't.
About NetSense NMS
At Extreme Labs, we build tools designed for the real challenges ISPs face. NetSense NMS is not just another monitoring system—it's purpose-built for FTTH networks, from the backbone down to the WiFi inside your customers' homes.
Key Capabilities
- Real-Time Network Monitoring
Instant insights into OLTs, ONUs, ports, and switches.
- Comprehensive Infrastructure Oversight
Full visibility across the entire ISP network stack.
- Remote CPE & WiFi Management and Monitoring (TR-069/ACS)
End-to-end visibility into customer devices and in-home WiFi health—where most support calls begin.
- Proactive Fault Detection
Identify partial PON failures and fiber-related disruptions before customers even notice.
- Automation & Smart Data Processing
Streamlined workflows to reduce manual workload, errors, and resolution times.
Why Choose NetSense NMS
- Built for ISPs
Focused on last-mile and in-home challenges that generic tools miss.
- Deep Technical Expertise
Developed by network professionals with real ISP operating experience.
- Proven Reliability
Engineered for minimal downtime and fast response.
- Dedicated Support
Direct access to experts who understand ISP operations inside out.
- Actionable Insights
Clear, meaningful alerts instead of overwhelming noise.
- SaaS, Not Headaches
No hardware, no ops burden. We run it, you focus on your network.
Key Features of NetSense NMS
Executive Dashboard
Access critical metrics and information instantly, empowering quick, informed decision-making.
Customizable Alerts
Receive tailored alerts for faster response to critical issues, reducing downtime.
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Robust API Integration
NetSense features a comprehensive API that seamlessly integrates with your existing systems.
Management Module
Simplify operations with remote device restarts and firmware updates, reducing manual labor and downtime.
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Device Zone Segmentation
Easily manage devices by zones, streamlining network operations and organization.
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End-to-End Device Monitoring
Gain full network visibility, ensuring optimal performance across switches, OLTs, ports, and ONUs.
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In-Depth Device Analysis
Monitor every device in detail, improving control and troubleshooting.
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Fast Data Refresh Rates
Stay ahead with the fastest data refresh rates, ensuring real-time insights for proactive management.
Learn more →Proof Beats Promises.
Trusted by Excitel Broadband—one of India's largest FTTH ISPs to run their network better.
Issue Resolution Time
Faster identification and resolution of network issues improved service reliability.
Less User Downtime
Stronger network stability keeps users connected.
User Growth
Better performance turned into real business gains.
Leaner Operations
Automation cut busywork, freeing up the tech team.
Streamlined Deployment and Support
Our Provision
- Comprehensive Training
In-depth sessions to fully utilize NetSense NMS features.
- Dedicated Support Engineer
A single point of contact for all technical onboarding needs.
- Continuous Technical Support
Ongoing assistance to address operational issues.
- Development Assistance
Support for custom integrations and technical challenges.
- Cloud-Based Platform
Access NetSense NMS via the cloud without additional hardware investment.
Your Requirements
Host Machine for the NetSense Agent. Provide one machine to host our NetSense agent with the following minimum system requirements:
- Processor: 2 cores
- Memory: 4GB RAM
- Network Interface Card (NIC): 1 Gbps
- Networking: Availability of both internal and external IP addresses
Supported Vendors
Questions, answered.
A quick look at why ISPs trust NetSense NMS.
The answer is YES!
Can network monitoring be simple, powerful, and built for the real world of ISPs?
With NetSense NMS the answer is absolutely YES!
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Can I get an executive dashboard for a quick, high-level view of my network? YES!
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Can I detect when only part of a PON port is down before customers start calling? YES!
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Can I instantly see which ONUs are offline and why (fiber cut vs power cut)? YES!
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Can I segment devices by zone and give limited access by region or LCO? YES!
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Can I get Rx Power, temperature and voltage history for every ONU? YES!
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Can I customize alerts so my team only sees what matters? YES!
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Can I track packet loss and latency across my network? YES!
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Can I restart devices or push firmware updates remotely? YES!
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Can I see all alerts in one place, not scattered across tools? YES!
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Can I remotely provision and manage CPEs and Wi-Fi devices with NetSense TR-069/ACS? YES!
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Can I monitor OLTs from multiple vendors in one dashboard? YES!
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Can I give my field engineers simple mobile access with rights limited to their zone? YES!
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Can I spot if a customer issue is isolated or part of a bigger outage? YES!
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Can I get per-port utilization to see where capacity is running out? YES!
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Can I grow from thousands to millions of subscribers without changing tools? YES!
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Can NetSense run as SaaS without extra hardware headaches? YES!
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Can NetSense integrate with my existing systems through APIs? YES!
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Can I cut downtime and resolve issues faster for happier customers? YES!
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